ONCE YOU KNOW YOU’D LIKE TO WORK WITH US, PLEASE CONTACT US VIA ONE OF OUR FORMS IN OUR CONTACT PAGE, DEPENDING ON YOUR CHOICE (SEMI-CUSTOM OR CUSTOM DESIGN). TRY TO GIVE US AS MANY DETAILS AS YOU CAN SO THAT WE CAN GET BACK TO YOU ACCURATELY.
AFTER RECEIVING YOUR REQUEST, WE WILL GET BACK TO YOU WITH OUR OFFER BASED ON THE PREFERENCE SUBMITTED. TO BOOK WITH US, WE REQUIRE A 50% NON-REFUNDABLE RETAINER.
ONCE YOU ARE HAPPY WITH OUR OFFER, THE PROPOSAL, TERMS AND CONDITIONS NEED TO BE SIGNED. A DEPOSIT INVOICE OF 50% WILL BE SENT TO YOU. THIS AMOUNT IS REQUIRED TO BOOK OUR SERVICES AND FOR THE DESIGN WORK TO BEGIN.
WE CAN BEGIN DESIGNING AS SOON AS WE UNDERSTAND THE LOOK AND FEEL OF YOUR WEDDING DAY; ALL THE DESIGN WORK IS MADE IN OUR STUDIO.
YOU WILL RECEIVE DIGITAL PROOFS TO HELP YOU VISUALISE THE RESULT, AS WE DO NOT PROVIDE PHYSICAL PROOFS.
ONCE ALL THE PROOFS ARE SIGNED, AND THE BALANCE INVOICE PAID, YOUR CREATIONS WILL BE SENT TO PRINT AND WE WILL THEN TAKE CARE OF ANY EMBELLISHMENT BACK AT THE STUDIO.
YOU CAN CHOOSE TO HAVE US INDIVIDUALLY MAIL YOUR INVITATIONS TO YOUR GUESTS, OR TO RECEIVE THEM ALL. EITHER WAY, WE TAKE EVERY PRECAUTION TO ENSURE AS SAFE OF A MAILING PROCESS AS POSSIBLE. YOU WILL GET A FEW SHIPPING OPTIONS.
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